Is the subscription set to auto-renew?
Yes. You can cancel the auto-renew at any time in the Account area and continue to use the product until...
How do I cancel my subscription?
Login to the website and click Account. Next to your subscription you will see the word cancel. Click it and...
Do you offer refunds?
No. We offer a two-week trial. If you are still not sure if our products suit your needs, sign up...
How much does OneOption cost?
You will find a detailed comparison of our products and features on the Pricing Page. We suggest starting with a...
Can I just subscribe to the Chat Room?
Yes. For more information on that subscription please visit the Pricing page.
What is my username and password for the website and Option Stalker Pro?
Your user name and password are the same for Option Stalker Pro and the website.
If I upgrade to an annual plan can I apply what I have already paid?
Shorter term subscriptions give you a chance to try us out. When the shorter term subscription expires you will be...
Is my credit card information safe?
OneOption does not collect your credit card information. We use one of the world’s largest transaction gateways (Authorize.net) to process...
How do I change my credit card?
You can change your credit card information in the Account page.
How do I upgrade my subscription?
Please contact us by clicking Help. We will move any remaining time over to the new subscription. It will bill...
How do I change my email address?
You can do this in the Account page. Please don’t change emails often. This is the key to your account...
How do I change my username?
You can do this by clicking Account. Please choose a name that is tasteful and not too long. This is...